Currently Miro, Jira, Figma, Google Workspace, Calendly, Billomat, Moco, and more. New tools can be added at any time, as the agents independently operate the admin UIs of the tools in a headless browser. The tool vendor doesn’t need to provide an API.

We currently support Jira Cloud. Additional systems (ServiceNow, Zendesk) on request.

A credit is the billing unit for an agent task. Simple tasks (e.g. a license reset) use fewer credits than complex multi-step workflows (e.g. onboarding across several tools). We deliberately don’t bill per ticket, because complexity varies a lot from one ticket to the next.

We host Starter and Professional on our infrastructure (Managed). Enterprise runs on your infrastructure as a self-hosted license — you provide your own LLM access (bring your own key). Self-hosted suits a compliance focus and data-sovereignty requirements.

BYOK (bring your own key) is just one of several options. With Enterprise, you decide where the model power comes from: your own API key (Anthropic, OpenAI, Google), a self-hosted model — either on our cluster in Germany (which we run for you) or on your own infrastructure — or a gateway to multiple cloud providers for resilience and data sovereignty. You’re not locked into a single vendor — the setup adapts to your compliance and infrastructure requirements.